Terms of service
OVERVIEW
Welcome to FOLDORA. The terms “we,” “us,” and “our” refer to FOLDORA. FOLDORA operates this online store and website, including all related information, content, features, products, tools, and services offered to customers.
Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our products and services to you.
These Terms of Service, together with any policies referenced within them, describe your rights and responsibilities when accessing our website or purchasing from us.
By visiting our website, using our services, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You may not use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any material that could damage or interfere with the website or its services.
A violation of these Terms may result in the suspension or termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for a lawful reason at any time.
You understand that information you submit through the website, excluding payment-card information, may be transferred across different networks and adapted to technical requirements. Payment-card information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our prior written permission.
SECTION 3 – ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate and current. However, we do not guarantee that every description, image, price, availability statement, or other piece of information will always be complete, current, or free from error.
Information on this website is provided for general purposes and should not be relied upon as the sole basis for making important decisions.
We reserve the right to update or correct website content at any time without prior notice.
SECTION 4 – PRODUCTS
We make reasonable efforts to display our products and their colours accurately. However, the appearance of a product may vary depending on your screen, device, lighting, and display settings.
Product descriptions, prices, availability, and specifications may be changed without notice. We reserve the right to discontinue a product or limit the quantity available for purchase.
We do not guarantee that a product’s appearance will be identical to how it appears on your device. Nothing in this section limits any rights that cannot legally be excluded.
SECTION 5 – ORDERS
Submitting an order constitutes an offer to purchase. We reserve the right to accept, reject, limit, or cancel an order for a lawful reason, including suspected fraud, incorrect pricing, product unavailability, or inaccurate customer information.
An order is not considered accepted until we have confirmed it and the required payment has been successfully authorized.
Please review your order carefully before submitting it. Orders may only be cancelled before fulfilment. Once an order has been fulfilled or shipped, it cannot be cancelled and must instead be handled according to our Return and Refund Policy.
We may contact you using the email address, billing address, shipping address, or telephone number provided with the order.
Products purchased from our store are intended for personal or household use and may not be purchased for unauthorized commercial resale.
SECTION 6 – PRICES AND PAYMENT
All prices are displayed in United States dollars unless otherwise stated.
Prices, promotions, and discounts may be changed without notice. The price charged will be the price displayed when the order is submitted, subject to the correction of obvious pricing or technical errors.
Customers agree to provide complete, accurate, and current billing, payment, and contact information.
You confirm that you are authorized to use the payment method submitted with your order and that the payment information provided is accurate.
Applicable taxes or other charges will be displayed during checkout where required.
SECTION 7 – SHIPPING AND DELIVERY
We currently ship only to eligible addresses within the United States. Standard tracked shipping is free unless otherwise stated during checkout.
Estimated delivery is approximately 10–15 business days. All delivery periods are estimates and are not guaranteed.
Delivery may be delayed by carriers, customs processing, severe weather, public holidays, high-volume periods, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for entering a complete and accurate delivery address. Further information is provided in our Shipping Policy, which is available on our website.
SECTION 8 – RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy, which is available on our website.
Customers must contact us before returning any product. Returns sent without prior authorization may not be accepted.
SECTION 9 – THIRD-PARTY SERVICES AND LINKS
Our services may include tools, features, or links provided by third parties. We do not control or monitor every third-party service and provide access to such services on an “as available” basis.
Third-party websites may have separate terms and privacy policies. We are not responsible for examining or guaranteeing their content, accuracy, availability, products, or services.
You should review the relevant third party’s policies before providing information or completing a transaction through its services.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
FOLDORA is powered by Shopify, which enables us to operate our online store. However, purchases made through our store are transactions directly between you and FOLDORA.
Shopify is not the seller of our products and is not responsible for fulfilling orders, handling returns, providing customer service, or resolving disputes concerning products purchased from FOLDORA.
SECTION 11 – PRIVACY
Personal information submitted through our website is handled according to our Privacy Policy, which is available on our website.
Because our store is hosted by Shopify, Shopify and relevant service providers may collect and process information required to operate the website, process payments, prevent fraud, fulfil orders, and provide related services.
SECTION 12 – INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its content—including its branding, text, layout, graphics, photographs, videos, and other materials—are owned by or licensed to FOLDORA and are protected by applicable intellectual-property laws.
You may access the website for personal, non-commercial use. You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without prior written permission from the relevant rights holder.
Shopify’s names, trademarks, products, and services remain the property of Shopify and its licensors.
SECTION 13 – USER CONTENT AND FEEDBACK
If you submit reviews, comments, images, suggestions, or other content to us, you confirm that you own the content or have permission to submit it.
You grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and publish submitted content for operating and promoting our services, subject to applicable law.
Submitted content must not be unlawful, abusive, deceptive, defamatory, obscene, or infringe another person’s rights. We may remove content that violates these Terms.
SECTION 14 – ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct such information and to update or cancel affected orders where permitted by law. If an order is cancelled after payment has been collected, the applicable amount will be refunded.
SECTION 15 – PROHIBITED USES
You may not use our website or services:
• For unlawful, fraudulent, or malicious purposes;
• To violate applicable laws or regulations;
• To infringe intellectual-property, privacy, or other legal rights;
• To harass, threaten, abuse, defame, or discriminate against another person;
• To submit false or misleading information;
• To distribute spam, malware, viruses, or harmful code;
• To collect another person’s information without authorization;
• To interfere with or bypass website security; or
• To scrape, copy, or exploit our website or services without permission.
We may suspend or terminate access where we reasonably believe these Terms have been violated.
SECTION 16 – DISCLAIMER OF WARRANTIES
We aim to provide reliable services but cannot guarantee that the website will always be uninterrupted, timely, secure, or error-free.
To the extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes warranties, consumer protections, or other legal rights that cannot lawfully be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, FOLDORA and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from the use of, or inability to use, our website or services.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or other rights that cannot legally be restricted.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to compensate FOLDORA for reasonable losses, liabilities, and expenses resulting from your unlawful use of the services, your material breach of these Terms, or your violation of another person’s rights.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent legally permitted or removed if necessary. The remaining provisions will continue to apply.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.
These Terms and the policies published on our website constitute the agreement between you and FOLDORA concerning your use of the services and replace previous communications relating to the same subject.
SECTION 21 – GOVERNING LAW
These Terms and any separate agreements through which we provide services are governed by the laws applicable in Denmark, without limiting any mandatory consumer rights that apply in the customer’s place of residence.
Any disputes will be handled by the courts with lawful jurisdiction unless applicable consumer law provides otherwise.
SECTION 22 – CHANGES TO THESE TERMS
We may update these Terms by publishing a revised version on our website. Where required by law, we will provide notice of material changes.
The version displayed on our website at the time of use will be the current version.
SECTION 23 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
Trading name: FOLDORA
Email: foldoracare@outlook.com